When Empathy Takes a Holiday: Why Compassion and Empathy Should Drive Crisis Management

The Crucial Role of Empathy in Crisis Management

Showing empathy is vital yet often overlooked in crisis communication. Audiences need to feel their concerns are understood before accepting solutions. Expressing genuine empathy establishes critical trust and rapport to motivate cooperation during crises.

The Seven Deadly Sins of CEOs: Absence of Strategic Thinking

The Seven Deadly Sins of CEOs

Looking at the qualities that embody great leadership, it's clear enough that leaders would do well to steer clear of the seven deadly sins of CEOs.

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